How do I change my details?

For us to update your email address or an organisation’s email address, simply send an email to customercare@connectingup.org entitled 'change details' that addresses the relevant changes from the list below.

Organisation Name:
Organisation ABN:
The current physical address for shipping (cannot be a PO Box):
The phone number to contact:
The new contact person:
The new email of the contact person (this is where password resets are sent):
The new email address for your organisation (this is where all information pertaining to orders will be sent):
The reason for the change/s
Please advise us if you require a new password as the contact email address will become the username.

NOTE: If you are updating the contact person for your organisation we must know who the previous contact person for your organisation was.

Once this information has been received by us, we can update your organisation’s record accordingly.

IMPORTANT: Please do not place any orders until you have received a response from the Customer Support team advising you that the changes have taken place.