Why do you charge administration fees?

There are administrative fees charged for the products we offer in an effort to partially subsidise our donation programs.

The fees typically represent a small percentage of the original retail price of the product. They vary program by program, and are determined based on a number of factors:

• The amount of work involved in launching the program
• The amount of work involved in qualifying and processing organisations' requests for products on an ongoing basis
• The expected volume of requests

By charging administrative fees, we are ensuring that our organisation will continue to be able to offer donated and discounted technology products as efficiently as possible, and at the lowest possible cost.