Ordering & delivery

Ordering

• Can I order products for personal use?
• How do I place an order?
• Can I order by phone?
• Why do you charge administration fees?
• Are the administration fees listed on your website inclusive of GST?
• Do we need to pay for our invoice for our order to be processed?

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Delivery

• Are there charges for delivery?
• Can my shipping address be different to the location of my organisation? Can you ship to a post office box?
• The product I would like to request is listed as "out of stock" or "temporarily out of stock." When will it be back in stock?