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  1. Knowledge base - Connecting Up
  2. Ordering & delivery

Ordering & delivery

Ordering

  • How do I place an order?
  • Can I order by phone?
  • Why do you charge administration fees?
  • Are the administration fees listed on your website inclusive of GST?
  • Do we need to pay for our invoice for our order to be processed?
  • Can I cancel an order that has been placed?
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Delivery

  • Are there charges for delivery?
  • When can I expect to receive my order?
  • Can my shipping address be different to the location of my organisation? Can you ship to a post office box?
  • The product I would like to request is listed as "out of stock" or "temporarily out of stock." When will it be back in stock?
Knowledge base - Connecting Up