Can I return my Zoom order? Eric October 24, 2018 03:32 Updated Follow The Zoom administrative fee for this product is not refundable, and the product cannot be exchanged. Related articles What should I do if I require support from Zoom? How do I renew my Zoom subscription? Zoom Eligibility Criteria and Guidelines Can I apply this discount to my existing Zoom subscription? Can I renew the grant after the first year? Comments 0 comments Article is closed for comments.