It is possible for an organisation to meet the program eligibility criteria but still not be eligible for certain discount and donation partners. This could happen if the organisation does not fall within the eligibility guidelines stipulated by the relevant partner that is donating or discounting their products. It is a good idea to check the eligibility requirements for the products that you want to request before you begin the registration process.
My organisation is qualified for Connecting Up but I can't order a particular product?
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