What should I do if I want to return my Kaspersky order? Eric October 24, 2018 04:05 Updated Follow Kaspersky Returns and refunds are strictly 14 days from purchase date for Kaspersky licensing. Please contact us with-in 14 days of purchase for a return or refund. Related articles Who do I contact for Kaspersky support? Can I cancel an order that has been placed? Comments 0 comments Article is closed for comments.