What should I do if I want to return my Kaspersky order? Eric April 10, 2017 05:31 Follow Returns and refunds are strictly 14 days from purchase date for Kaspersky licensing. Please contact us with-in 14 days of purchase for a return or refund. Related articles Who do I contact for Kaspersky support? How soon will we receive the products? Comments 0 comments Article is closed for comments.