I can’t access the recording that I’ve purchased or the recording to the webinar I’ve paid for. What do I do?
I’ve registered for a webinar but haven’t received the link to join. Where can I get this?
I won’t be using my PC to access the webinar. Can I access the link from a different computer?
I registered for my colleague. Can they use the link I received?
I’m experiencing bad lag on the audio and the voice keeps breaking up.
I could see the slides moving but I can’t hear any audio.
I’ve clicked on the link and nothing happens.
I’ve tried everything and still can’t join or hear properly.

I could see the slides moving but I can’t hear any audio.

Eric

January 12, 2017 05:06

Please check your speaker settings on your computer and also on the audio settings on your webinar panel. You can also try to join via the phone. You can find the phone number and access code on your confirmation email that you received with the link.

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